The difference is quality. Companies invest in torque tools in order to improve the quality of their products. By using torque tools, manufacturers and service professionals can ensure that each fastener they touch will not fail due to being too loose or too tight. Often, a company’s reputation and market share depend on the reliability of their products. For certain critical products, like implantable medical devices, human lives depend on a company’s ability to properly torque their fasteners.
So, for good reason, companies need their torque tools to guarantee proper fastening. As a result, a company’s products are only as reliable as the torque tools used to screw or bolt them together. In order to guarantee the dependability of their products, companies must carefully research the quality of their tool vendors. And one way to simply and effectively vet the reliability of a torque tools manufacturer or service center is to check if they’re certified under ISO standards.
ISO Certifications for Torque Tool Manufacturers and Service Centers
First things first: what is ISO, and why do their standards matter?
The International Organization for Standardization (ISO) is a non-governmental organization dedicated to creating and promulgating blanket standards for companies and governments across the world. ISO’s standards cover areas such as quality assurance management, testing and calibration laboratory management, and information security management. These standards are developed by experienced professionals in their relative fields and are updated over time.
By publishing these standards, ISO establishes best practices for companies to follow. This gives companies guidelines for success, increasing industrial productivity and improving public safety. It also gives other companies a way to determine at a foundational level the quality of the other businesses they purchase tools or services from.
A company doesn’t have to be ISO certified to create high-quality products or services. But if a company is ISO certified, a certain level of competency and quality can be assumed of its offerings. When investing in potentially costly products where high quality is essential—like torque tools—ISO certification can serve as valuable proof of reliability.
ISO Standards Relevant to Torque Tool Manufacturers and Service Centers
The most relevant ISO standard for torque tool manufacturers is the ISO 9001:2015. In addition, torque tool service centers and calibration laboratories should be guided by ISO 17025.
The first standard, ISO 9001:2015, is the most current version of the ISO’s organizational quality assurance standards. These standards lay out best practices for repeatedly producing high-quality products. The standards also cover methods for testing the quality of products with multiple layers of quality control procedures.
A company following this standard can be expected to produce each of their products at a consistent level of quality. In the case of torque tools manufacturers, tools produced under these standards will reliably deliver the torque amounts they are specified for. Companies who purchase ISO certified tools can sleep easy knowing they will work as advertised.
The second standard, ISO 17025, specifically pertains to testing laboratories. This standard establishes guidelines for laboratory testing and calibration. Since torque tools must deliver precise amounts of torque, it’s important that they are calibrated well and often. Without in-house expertise and calibration equipment, it’s difficult or impossible for a company to know whether the service center they use is calibrating their tools correctly. So, seeking a center with ISO certification is a sound way to find a laboratory you can trust with your tools.
It’s actually relatively easy to check if a manufacturer or service center is ISO certified. Typically, these certifications will be advertised on a company’s website. If you don’t find the information there, call them and ask. Keep in mind that certifications do expire, so be sure to look for certification dates.
ISO certifications are points of pride for companies that earn them, so they won’t hide the information. As you shop around for torque tools or consider your tool service options, take a few seconds to check the company’s certification status. Knowing your tools are manufactured and serviced by a quality business will reduce any uncertainty you have about the quality of your own products.