The highly trained technicians with Mountz Inc. can calibrate and repair almost any tool up to 20,000 lbf.ft., in accordance with ANSI/NCSL-Z540, at our two state-of-the-art calibration lab and repair facilities. Since 1965, Mountz has poured our in-depth knowledge of torque into our tool’s craftsmanship and our ability to provide solutions to both common and uncommon torque applications.
Tool Service & Repair Capability
- Torque Wrench Calibration: Click Wrench, Dial Torque Wrench, Beam Wrench, Cam-Over & Break-Over Wrench
- Torque Screwdrivers: Dial, Micrometer, Preset & Adjustable
- Torque Analyzers/Sensors: All brands
- Electric Screwdrivers: All brands
- Air Tools: Impact Wrenches, Drills, Pulse Tools, Grinders, Percussive Tools, Air Screwdrivers, Nutrunners, DC Controlled
- Nutrunners: All brands
- Torque Multipliers: All brands
Tool Services
- Our calibration standards are traceable to NIST (National Institute of Standards and Technology).
- Mountz factory service provides current upgrades for all digital torque analyzers at time of service.
- Our standard service has a turnaround time of 5 working days from the time we receive the tool. A 48-hour rush service is available, at an additional charge.
We recommend a general six-month calibration interval. However, the user’s organization must determine suitable intervals based on equipment performance, application, degree of usage, and management objectives. All calibration certificates from Mountz are issued with a six-month interval and due date unless otherwise specified at the time of order.
Please fill out a “Service Form” and include a copy when you send the tools to be serviced.
How to Establish a Calibration Program
Many torque tools lack a locking device, so users may easily change their torque settings. When this happens, the tool falls out of adjustment. Tools can also lose calibration due to normal slippage. Therefore, calibration should be checked periodically to determine whether torque tools are operating at their proper settings and allow quality control personnel to correct any divergences.
Begin by setting a calibration interval based on the severity of the application and the tool manufacturer's recommendations. If the applied torque values are out of range, cut the calibration interval in half and retest the tools.
The Importance of Preventive Maintenance
In addition to requiring calibration, tools can wear and break. A properly structured preventive maintenance program will catch these issues before they happen, optimizing tool performance and reducing unexpected downtime. A little time up front can save a large amount of time and money in the long run.
The most accurate way to establish proper maintenance intervals is to monitor the number of cycles per day and total hours that a tool is used. We recommend servicing tools after 100,000 cycles or if an inspection reveals old or dry grease, parts with signs of excessive wear, or loose screws and bolts.
Mountz Preferred Service Program
When tools need to be pulled from the production line for service, delays start adding up. For each tool, you need to negotiate paperwork, quotes, approvals, and turnaround times. Repeating this process for every tool quickly becomes costly, tedious, and time-consuming. We can help you reduce costs and delays and get tools back on-line as quickly as possible.
The Mountz Preferred Service Program offers a simple Blanket PO program with no obligations, allowing tools to be serviced quicker, cheaper, and easier. Don’t worry; we’ll take care of everything. Our streamlined service program offers these benefits:
- Improved turnaround times.
- Priority scheduling of your items.
- Blanket PO can be any amount.
- Not a service contract. Nothing is billed until items are sent to Mountz for service. If you don't send the items, you pay nothing.
- Calibrations billed at time of service (flat rate per price list). Repairs are quoted for approval prior to work.
- Mountz will track all amounts billed against the blanket to ensure funds are available. Mountz will contact you to renew or add funds as needed.
- Blanket can be canceled any time or will be closed once funds are used, or you can elect to extend additional funds to the blanket.
- Shortened lead times on tools for calibration and repair services at no extra cost.
- Reduce the effort and time spent generating paperwork (one PO for all service items).
Contact us at 1-888-925-2763 and ask about our new Preferred Service Program
Eastern Service Center
Contact: Kaylen Ewing
19051 Underwood Rd.
Foley, AL 36535
Phone: (251) 943-4125
Fax: (251) 943-4979
Western Service Center
Contact: James Bassett
1080 N.11th Street
San Jose, CA 95112
Phone: (408) 207-4320
Fax: (408) 292-2733
For our valuable customers located in Mexico:
Feel free to send items for service or calibration to either our Eastern or Western Service Centers. Please include one of the service forms when sending items to one of our service centers.
If you would like any more information about our service program, feel free to ask a question anytime.