Devices that we depend on every day can be reduced to uselessness by something as small as a single speck of dust in the manufacturing plant. The satellites that orbit far above our heads, the hard drives in our computers, and the medical devices that keep hearts beating and administer life-saving drugs are all assembled…
The other day, Freddie, an electrician I know, asked me if I ever used a torque screwdriver and if I thought it was necessary? He was about to start work on a multi-unit renovation job and would be working around and behind a lot of appliances. Freddie’s question is an important and common query, often…
What is quality? In manufacturing, a measure of excellence or a state of being free from defects, deficiencies and significant variations. It is brought about by strict and consistent commitment to certain standards that achieve uniformity of a product in order to satisfy specific customer or user requirements (http://www.businessdictionary.com). Quality needs consistency. Quality provides a…